Privacy Policy


orixreef. (“we”, “us” , “” “orixreef”) is strongly committed to the data subject’s (“you”, “your”, “subscriber”, “user”) right to privacy and to keeping your personal information secure. To earn your trust and confidence in our commitment, we are fully disclosing our privacy practices. We encourage you to read our privacy policy to understand what types of personally identifiable information we collect and how we use this information. The reference to shall also include its applications.


This privacy policy describes the usage of information provided or collected on the sites and applications where this privacy policy is posted. We follow this privacy policy in accordance with applicable law in the regions where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions. Those terms are to be read in combination with this policy.


orixreef is committed to protecting the privacy of your personal information whilst striving to provide the very best user experience. We want our websites to be safe and enjoyable for everyone. If you order a product or service from us, you will need to provide certain personal details, including payment information, so the order can be fulfilled. This may be collected, for example, as part of the registration process or when creating an account.


Under the General Data Protection Regulation (GDPR) and related laws, we have a legal duty to protect the personal information we collect from you. GDPR says that ‘personal data’ is any information relating to a living individual who can be identified, either directly or indirectly, from that information. This could include your name, email address, postal address or telephone number, or information collected online and used to identify you.


Collection of Personal Information and its use

Information you provide to us
When you participate in, access, purchase or sign up for any of our services, activities, or online content, such as App subscriptions, newsletters, surveys, competitions, or events, we receive personal information about you which we use to provide these services. This may consist of data such as your name, email address, postal address, and telephone number.


The content you share with us
When you choose to share comments, photos, videos, and other content with, us we may receive personal information about you.


Email communications
We use web beacons in our emails to track the success of our marketing campaigns. If you open an email from us, we can see which of the pages of our website you visited. Our web beacons don’t store any information on your computer but, by communicating with our cookies on your computer, they can tell us when you have opened an email from us and enable us to personalize the emails we send you. We may keep track of the emails that we send you. We also keep a record of what communications you have selected to receive or not to receive. If you would like to opt-out of receiving such emails you can unsubscribe at any time


Some of our websites contain links to products and services offered by third-party websites. If you click on those links we will use data collected about your activity on our site to direct you to the third-party site. We and the third party may collect data to show us that you have clicked on the link and whether you purchased any products and services. We may receive a commission from the third party if you link to their site from a orixreef site and purchase goods and services from them.


Ordering a product or service from us
If you order a product or service from us, you will need to provide certain personal details, including payment information, so the order can be fulfilled. This may be collected, for example, as part of the registration process or when creating an account.


Attending an event
If you attend one of our events, awards or conferences we may receive personal information about you, including your name and contact details and any dietary and accessibility requirements.


Information from other sources
We may receive information about you from other sources (for example, missing information about your postal or email addresses) and add it to the personal information we hold about you. We may also receive data from other sources, such as our business partners, and social media platforms.


Information that allows us to recognize you or your device

When you log into our website, we may share information that we collect from you, such as your email (in hashed, pseudonymous form), IP address, or information about your browser or operating system, with our partners who use this information to create an online identification code for the purpose of recognising you on your device. This code does not contain any of your identifiable personal data and cannot be used to re-identify you.


Purposes and Lawfulness of processing

In order to process your personal data, we must have a lawful reason for doing so. We rely on four of lawful bases under which organisations can collect, use and store personal data.


Necessary for the performance of a contract
If you are our customer, for example, a subscriber of a service or an attendee at one of our events, etc, we will process your personal data on the basis that it is necessary for us to provide our products and services to you.


In some instances, we rely on your specific consent to process your personal information. This is where you have actively agreed and ‘opted-in’, for example, to receive marketing communications from us, and you have the right to withdraw your consent at any time.


Compliance with laws
We may have to process and share your personal data in order to comply with our legal obligations or to protect our rights or the rights of others. For example, we are required to collect certain information from you when processing your subscription payment for tax or financial reporting reasons.


Legitimate interests
In some situations, we rely on our legitimate business interests in order to collect and use your personal data. In these situations, we have conducted a balancing test to carefully consider the impact of the processing on your interests, rights, and freedoms. We will only undertake the processing if we are satisfied there is no negative impact on you. We rely on Legitimate Interests for the following activities:


1)providing, maintaining, improving, and developing our products and services;
2)sending direct marketing communications about our products and services to customers;
3)managing suppression and unsubscribe requests;
4)managing certain aspects of our events;
5)analyzing the use of our products and services;
6)using analytics to identify usage trends and determine the effectiveness of campaigns;
7)allowing you to comment on our sites;
8)dealing with queries and complaints;
9) personalizing your experience on our sites;
10)identifying fraudulent behavior and ensuring our websites and systems are secure.


Disclosure to third parties

We use third parties to perform certain functions on our behalf including fulfilling orders, sending emails, organising and managing events, running competitions and promotions, conducting surveys or polls, removing repetitive information from customer lists, comment hosting, website analysis, data analysis, and processing credit card payments. They will have access to your personal information if necessary to perform their function but they cannot use it or disclose it for any other purpose unless you have specifically given them consent to do so.


Aggregate information
We may share aggregated, non-personally identifiable information, such as demographics and website usage statistics, with sponsors and other organizations.


Auditing organizations
We may share your personal data with the Audit organization, a third-party auditing organization. This is so they can verify aggregated statistics about circulation and usage of our products, or review our policies, processes, and procedures for compliance with relevant standards.


What data is collected on our websites?

‘Cookies’ are small data files which are sent to your computer, mobile phone or other device so that the website can remember information about your browsing activity. We use cookies on our websites for a variety of purposes:


Information storage and access
The storage of information, or access to information that is already stored, on your device such as device identifiers, cookies, and similar technologies.



The collection and processing of information about your use of this service to subsequently personalise content for over time.



In some instances, we rely on your specific consent to process your personal information. This is where you have actively agreed and ‘opted-in’, for example to receive marketing communications from us, and you have the right to withdraw your consent at any time.


Please see our Cookies Policy for more information.


Links to other websites

Our websites may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and, when you leave our website, we encourage you to read the privacy notice of every website you visit. We may monetize some of these links through the use of third-party affiliate programs. Notwithstanding such affiliate programs, we are not responsible for the content or privacy policies of these websites, nor for the way in which they use the information they collect about you.


Storage and retention of data

Your information is collected and stored on our secure systems, mainly based in Singapore. Where we use third-party service providers to store data, we have appropriate agreements in place to ensure that your personal data is protected.


We hold personal data for a variety of different purposes and the length of time we keep your data will vary depending on the services or products we are providing. We will only keep your data for a reasonable period of time, which is based on the purpose for which we are using your data. Once that purpose has been fulfilled, we will securely delete that data or anonymise your information (so that we, or anyone else, can no longer tell that data relates to you) unless we are required to retain the data longer for legal, tax or accounting reasons.



We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we may use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.


We are committed to protecting the personal data we hold. In accordance with GDPR, we adopt appropriate technical and organisational measures to help prevent unauthorised access to your information and ensure data is held securely. We also require any third parties to whom we may transfer personal data to have appropriate security measures in place. We ask third parties to complete Data Security Questionnaires so we can be sure they are a safe place for your data.


Protecting children’s privacy

Our products and services are for a general audience and not aimed at children. However, we recognise that some of our publications, for example in our Knowledge and health portfolios, may appeal to a younger audience. We do not knowingly collect any personal information from children under the age of sixteen or send any marketing communications to children. If we are running a competition which might be of interest to children, our competition rules specify that a parent or guardian must consent to entry. If, in the orixreef, we collect personally identifiable information from children in connection with our products and services, we will do so in compliance with all relevant laws and regulations including, without limitation, obtaining parental consent where necessary. The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience.


Your rights

You have the right to request:
1)Access to the personal data we hold about you.
2)The correction of your personal data when incorrect, out of date or incomplete.
3)The erasure of your personal data.


Website notifications (pop ups).

We provide news and updates about our sites via push notification messages or ‘pop-ups’. This is a free service. The notifications are only sent to you if you have clicked on a button to allow it (you may have accidentally selected to receive notifications).


We have no control over your subscription to notifications as it is controlled by your browser and device. We do not store any recognisable data about you or your device in connection with the push notification service.


If you wish to unsubscribe from receiving notifications please follow the instructions here:


Change in Policy

This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede the terms of this Privacy Policy. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use after the updated Terms have been published, you affirm your agreement to the updated terms.